Enterprise
Customer support AI
for large teams.
AI agents that handle tickets on email, chat and every other channel, with the security, control and support your organization needs.
Capabilities
Built for complex support organizations.
Everything in Business, plus the controls and customization large teams ask for.
AI agent training
Train agents on past tickets, your website and documentation to answer and automate replies.
Custom LLM integration
Connect the models you already use, from OpenAI, Anthropic and Google to a private LLM.
Chatbots that take action
Deploy chatbots that answer, call your APIs and escalate tickets automatically.
Enterprise security
Encryption, role-based access, audit logs and a security and legal review.
Dedicated team
Priority support with a dedicated account manager and technical team.
Custom workflows
Automations and integrations built around how your support team works.
Enterprise plan
What's included
- Unlimited team members
- Unlimited AI agents and credits
- Custom AI model training
- Custom integrations
- White labeling
- Audit logs
- Dedicated account manager
- SLA guarantees
- Private cloud option
- Custom compliance
- Priority feature requests
- White-glove onboarding
Custom pricing
Let's talk.
- 30-minute consultation
- Custom demo environment
- Dedicated implementation team
FAQ
Frequently asked questions
Can we use our own AI model?
Yes. Enterprise plans can use your own provider keys or a privately hosted model, and you control which model each agent uses.
Do you offer white labeling?
Yes. Use your own brand, domain and email sending domain for the widget, emails and help center.
Do you sign DPAs and complete security reviews?
Yes. We complete security questionnaires and legal reviews, and sign a data processing agreement as part of onboarding.
How is Enterprise priced?
Custom pricing based on ticket volume, AI usage and requirements. Book a call and we will send a proposal.