Security
Enterprise-grade security for your data
Your security is our top priority. We implement multiple layers of protection to keep your data safe.
- End-to-End Encryption
All data is encrypted in transit and at rest using industry-standard encryption protocols.
- Two-Factor Authentication
Additional security layer with support for authenticator apps and security keys.
- SOC 2 Type II Certified
Regular third-party audits ensure compliance with security and privacy standards.
- Data Centers
Hosted in secure, redundant data centers with 24/7 monitoring and physical security.
- Automatic Backups
Regular automated backups with point-in-time recovery capabilities.
- Access Controls
Granular role-based access control and custom permission sets.
- Activity Monitoring
Comprehensive audit logs and real-time security monitoring.
- Compliance
GDPR, HIPAA, and other regulatory compliance measures built-in.
Infrastructure & Compliance
Ticketdesk.ai is hosted on enterprise-grade infrastructure with ISO 27001, SOC 2 Type II, and HIPAA compliance. Our multi-region deployment ensures high availability and data residency compliance.