Built for AI agents

Email Inboxes for AI Agents

An AI-powered email inbox for AI agents to automate customer support, manage conversations, and resolve customer requests.

Create an Inbox
@ticketdesk.ai
Live Inbox
acme-support@ticketdesk.ai
This is a real agent inbox created for you.
Send it an email and watch the AI agent reply in real time.
Triage and prioritize incoming tickets Reply with AI-assisted drafts and templates Use your own domain for support emails with email forwarding
const res = await fetch("https://api.ticketdesk.ai/v1/inboxes", {
  method: "POST",
  headers: {
    "Authorization": `Bearer ${process.env.TICKETDESK_API_KEY}`,
    "Content-Type": "application/json",
  },
  body: JSON.stringify({
    name: "Acme Support",
    email: "acme-support@ticketdesk.ai",
  }),
});

const inbox = await res.json();
Want to learn more? View the API documentation

Everything an Agent Needs to Handle Your Inbox

Give AI agents everything needed to manage emails and conversations in one workspace. View message history, customer context, and response tools together to automate email management, prioritize important messages, and handle conversations faster.

Unified Conversation Queue
Collect chats, emails, forms, and support requests into a single inbox for AI processing.
Automatic Prioritization
AI detects urgency, sentiment, and intent to prioritize conversations automatically.
Instant Responses
Generate accurate replies using your knowledge base, documentation, and connected systems.
Smart Follow-ups
Automatically schedule reminders and follow-ups when customer action is required.
Auto Resolution
Resolve common requests automatically and reopen conversations when customers respond.
Intent & Workflow Routing
Route conversations based on intent, language, customer type, or custom workflows.

See it in action

Watch how Ticketdesk AI transforms your customer support workflow — from first message to resolution.

  • Triage and prioritize incoming tickets
  • Reply with AI-assisted drafts and templates
  • Use your own domain for support emails with email forwarding
  • Resolve, escalate, or schedule follow-ups intelligently
Pricing comparison

10x cheaper than the alternatives

Same AI power, a fraction of the cost. See how Ticketdesk AI stacks up against the leading customer support platforms.

PlatformStarting priceAI agentShared inboxAnalyticsIncluded credits
Ticketdesk AIBest value$29/mo5,000 AI messages
Salesforce Agentforce$500/mo$2 per conversation
Intercom Fin$74/mo + $0.99/resolutionPay-per-resolution
Zendesk$115/moAI add-on extra
Chatbase$120/mo2,000 messages
Freshdesk$95/moFreddy AI add-on

Prices listed are per-agent or starting tier from public pricing pages, as of 2026. Comparison for informational purposes only.

Frequently Asked Questions

Everything you need to know about this feature.

Ready to get started?

Join hundreds of teams using Ticketdesk AI to deliver exceptional customer support.