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ticketdesk.ai

Free tool · AI and chat

Build an AI chatbot for your website

Pick a purpose, edit the system prompt and add your docs as a source. Chat with it here, then embed it anywhere.

About this tool

AI chatbot builder: how it works

Most chatbot builders make you sign up before you can see a single reply. This one lets you write the prompt, point it at your docs and talk to it first. The preview on the right is the same widget your visitors get.

Start with a purpose. Customer support answers from your content and hands off to a human when it does not know. Sales qualifies the visitor and nudges toward a demo. Lead generation collects name, email and company. Custom gives you a generic prompt to rewrite, which is what people use for an internal IT help desk or service desk bot, appointment booking or event questions.

When the answers look right, sign up for a free trial to publish it. When the bot needs a human it hands the conversation to your team in the shared inbox, so a chat it cannot solve does not just disappear. The same AI agent can also answer support email, see how to create an AI agent.

What it does

  • Starter prompts for support, sales and lead generation
  • Editable system prompt and welcome message
  • Website URLs as knowledge sources
  • Live chat preview with your accent color
  • One script tag to embed on any site

Building on Ticketdesk?

Automate tickets, AI agents and inboxes from your own code.

FAQ

AI chatbot builder: common questions

Is the AI chatbot builder free?

Building and previewing is free and needs no account. Publishing needs an account so we can host the bot and store conversations. Every plan starts with a free trial, and higher plans add AI credits, training sources and agents.

How does the bot learn from my website?

Add the URLs you want it to know, like docs, pricing and FAQ pages. The crawler fetches the public pages, converts them to Markdown and indexes them, and the bot searches that index for every question. You can also train it on files and text from the dashboard.

Training sources for an AI agent in Ticketdesk
Can I build an internal helpdesk or IT support chatbot?

Yes. Choose Custom, write a prompt for your employees instead of customers and add your internal wiki or handbook pages as sources. Questions it cannot answer are handed to the IT team, so you see what is missing from the docs.

Can the chatbot create support tickets?

Yes. When the bot cannot solve something it hands the conversation to your team, and an agent picks it up in the inbox like any other ticket. You can set up automations to tag, assign or prioritize those tickets.

How do I add the chatbot to my website?

Copy the script tag and paste it before the closing </body> tag. There are step by step guides for React and Next.js, WordPress, Shopify, Vue and Nuxt and Wix.

Can I control the bot from code or another AI tool?

Yes. Tickets, conversations and agents are available through the REST API, and the MCP server lets AI assistants like Claude create tickets, manage agents and reply to customers.