Insights that drive action
Support Analytics That Actually Help
Track CSAT, response times, AI deflection, agent performance, and ticket trends with dashboards built for support leaders.
Real-time dashboards out of the box Custom reports with drag-and-drop builder AI deflection and ROI reporting
Every Metric You Need, None You Don't
Clean, real-time dashboards with the depth to drill in when something looks off.
Real-Time Dashboards
Volume, response times, CSAT, and SLA at a glance.
Trend Analysis
Spot spikes, recurring issues, and seasonality before they hurt.
Topic Clustering
AI auto-groups tickets so you can fix root causes, not symptoms.
SLA Tracking
Monitor SLAs by channel, segment, and priority with alerts.
Agent Performance
Per-agent metrics with coaching insights and leaderboards.
Export Anywhere
CSV, PDF, Looker, BigQuery, Snowflake — pipe data wherever.
See it in action
Watch how Ticketdesk AI transforms your customer support workflow — from first message to resolution.
- Real-time dashboards out of the box
- Custom reports with drag-and-drop builder
- AI deflection and ROI reporting
- Scheduled email & Slack digests
Pricing comparison
10x cheaper than the alternatives
Same AI power, a fraction of the cost. See how Ticketdesk AI stacks up against the leading customer support platforms.
| Platform | Starting price | AI agent | Shared inbox | Analytics | Included credits |
|---|---|---|---|---|---|
| Ticketdesk AIBest value | $29/mo | 5,000 AI messages | |||
| Salesforce Agentforce | $500/mo | $2 per conversation | |||
| Intercom Fin | $74/mo + $0.99/resolution | Pay-per-resolution | |||
| Zendesk | $115/mo | AI add-on extra | |||
| Chatbase | $120/mo | 2,000 messages | |||
| Freshdesk | $95/mo | Freddy AI add-on |
Prices listed are per-agent or starting tier from public pricing pages, as of 2026. Comparison for informational purposes only.
Frequently Asked Questions
Everything you need to know about this feature.
