Insights that drive action

Support Analytics That Actually Help

Track CSAT, response times, AI deflection, agent performance, and ticket trends with dashboards built for support leaders.

Real-time dashboards out of the box Custom reports with drag-and-drop builder AI deflection and ROI reporting

Every Metric You Need, None You Don't

Clean, real-time dashboards with the depth to drill in when something looks off.

Real-Time Dashboards

Volume, response times, CSAT, and SLA at a glance.

Trend Analysis

Spot spikes, recurring issues, and seasonality before they hurt.

Topic Clustering

AI auto-groups tickets so you can fix root causes, not symptoms.

SLA Tracking

Monitor SLAs by channel, segment, and priority with alerts.

Agent Performance

Per-agent metrics with coaching insights and leaderboards.

Export Anywhere

CSV, PDF, Looker, BigQuery, Snowflake — pipe data wherever.

Watch how Ticketdesk AI transforms your customer support workflow — from first message to resolution.

Pricing comparison

Same AI power, a fraction of the cost. See how Ticketdesk AI stacks up against the leading customer support platforms.

Platform	Starting price	Included credits
Ticketdesk AIBest value	$29/mo	5,000 AI messages
Salesforce Agentforce	$500/mo	$2 per conversation
Intercom Fin	$74/mo + $0.99/resolution	Pay-per-resolution
Zendesk	$115/mo	AI add-on extra
Chatbase	$120/mo	2,000 messages
Freshdesk	$95/mo	Freddy AI add-on

Prices listed are per-agent or starting tier from public pricing pages, as of 2026. Comparison for informational purposes only.

Everything you need to know about this feature.

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