The modern help desk

A Ticketing System Built for the AI Era

Powerful workflows, automation, and SLAs — without the bloat of legacy help desks. Set up in minutes, scale to millions.

Drag-and-drop workflow automation SLA management with escalations Macros, canned responses, and AI drafts

Everything a Modern Help Desk Should Be

From triage to resolution, automate the busywork and let your team focus on customers.

Smart Tickets

Auto-prioritize, auto-assign, and auto-tag based on intent.

Automation Builder

Visual workflow editor with conditions, actions, and webhooks.

SLA Management

Define SLAs per plan, channel, or customer with auto-escalation.

Custom Fields

Capture exactly the data you need — text, dropdowns, dates, files.

Knowledge Base

Built-in help center that doubles as training data for your AI.

Macros & Templates

One-click responses with variables, attachments, and AI rewrites.

Watch how Ticketdesk AI transforms your customer support workflow — from first message to resolution.

Pricing comparison

Same AI power, a fraction of the cost. See how Ticketdesk AI stacks up against the leading customer support platforms.

Platform	Starting price	Included credits
Ticketdesk AIBest value	$29/mo	5,000 AI messages
Salesforce Agentforce	$500/mo	$2 per conversation
Intercom Fin	$74/mo + $0.99/resolution	Pay-per-resolution
Zendesk	$115/mo	AI add-on extra
Chatbase	$120/mo	2,000 messages
Freshdesk	$95/mo	Freddy AI add-on

Prices listed are per-agent or starting tier from public pricing pages, as of 2026. Comparison for informational purposes only.

Everything you need to know about this feature.

Join hundreds of teams using Ticketdesk AI to deliver exceptional customer support.