The modern help desk
A Ticketing System Built for the AI Era
Powerful workflows, automation, and SLAs — without the bloat of legacy help desks. Set up in minutes, scale to millions.
Drag-and-drop workflow automation SLA management with escalations Macros, canned responses, and AI drafts
Everything a Modern Help Desk Should Be
From triage to resolution, automate the busywork and let your team focus on customers.
Smart Tickets
Auto-prioritize, auto-assign, and auto-tag based on intent.
Automation Builder
Visual workflow editor with conditions, actions, and webhooks.
SLA Management
Define SLAs per plan, channel, or customer with auto-escalation.
Custom Fields
Capture exactly the data you need — text, dropdowns, dates, files.
Knowledge Base
Built-in help center that doubles as training data for your AI.
Macros & Templates
One-click responses with variables, attachments, and AI rewrites.
See it in action
Watch how Ticketdesk AI transforms your customer support workflow — from first message to resolution.
- Drag-and-drop workflow automation
- SLA management with escalations
- Macros, canned responses, and AI drafts
- Open API and 100+ integrations
Pricing comparison
10x cheaper than the alternatives
Same AI power, a fraction of the cost. See how Ticketdesk AI stacks up against the leading customer support platforms.
| Platform | Starting price | AI agent | Shared inbox | Analytics | Included credits |
|---|---|---|---|---|---|
| Ticketdesk AIBest value | $29/mo | 5,000 AI messages | |||
| Salesforce Agentforce | $500/mo | $2 per conversation | |||
| Intercom Fin | $74/mo + $0.99/resolution | Pay-per-resolution | |||
| Zendesk | $115/mo | AI add-on extra | |||
| Chatbase | $120/mo | 2,000 messages | |||
| Freshdesk | $95/mo | Freddy AI add-on |
Prices listed are per-agent or starting tier from public pricing pages, as of 2026. Comparison for informational purposes only.
Frequently Asked Questions
Everything you need to know about this feature.
