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Ticketdesk AI documentation

Set up your AI help desk, automate support with AI agents and embed a chatbot on your website that answers from your docs.

Quick start

  1. Sign in to Ticketdesk AI and create a chatbot under Settings › Chatbots.
  2. Copy the chatbot ID, it looks like d_xxxxxxxx-s-xxxxxxxxxxxx.
  3. Paste the snippet before the closing body tag of your site.
index.html
<script>
  window.TICKETDESK_ID = 'd_xxxxxxxx-s-xxxxxxxxxxxx';
</script>
<script src="https://ticketdesk.ai/ticketdesk-chatbot.min.js" async></script>

Using a framework? Install ticketdesk-chatbot from npm, or follow the React and Next.js guide.

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