Essential tools for
customer support teams
Free, powerful tools to help customer support teams work more efficiently. Convert formats, analyze data, and streamline your workflow.
Text & Content
HTML to Markdown Converter
Convert HTML content into clean Markdown format for easier documentation and editing.
Markdown to HTML Converter
Easily convert Markdown syntax into rendered HTML for websites or emails.
Text Case Converter
Convert text between different cases: camelCase, snake_case, Title Case, etc.
Lorem Ipsum Generator
Generate placeholder text for use in emails, templates, or designs.
Development
JSON Formatter & Viewer
Format and view complex JSON data for easier readability and debugging.
JWT Decoder
Decode and inspect JSON Web Tokens to debug authentication and API issues.
Base64 Encode/Decode
Encode or decode strings to/from Base64 format for transmission and debugging.
Diff Checker
Compare two text inputs and highlight differences, useful for templates or replies.
Support Analytics
Customer Satisfaction Calculator
Estimate customer satisfaction scores based on support metrics.
Help Desk ROI Calculator
Calculate return on investment when switching to a help desk solution.
Ticket Response Time Calculator
Calculate your average first response time to improve SLAs.
Support Funnel Calculator
Visualize where users drop off in your support funnel from issue to resolution.
Email & Communication
Utilities
IP Geolocation Lookup
Find location and ISP data for any IP address, useful for support logs.
Ticket Response Time Calculator
Calculate your average first response time to improve SLAs.
Support SLA Countdown Timer
Visual timer showing how much time is left to respond within SLA.
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