Alternatives
Help desk and support chat comparisons
Ticketdesk AI combines an autonomous AI agent, a chat widget, email inboxes and a ticketing system in one plan, with AI credits included. Compare it with the tool you use today or are considering. Plans start at $29 a month.
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Customer support chat
Intercom alternative
Messenger, help desk and the Fin AI agent, priced per seat plus per AI resolution.
Read comparisonTidio alternative
Live chat and the Lyro AI chatbot, popular with small online stores.
Read comparisonLiveChat alternative
A long-standing live chat tool for teams of human agents, priced per agent.
Read comparisonCrisp alternative
A shared inbox with chat, email and an AI chatbot, priced per workspace.
Read comparisontawk.to alternative
Free live chat, with paid add-ons for AI, branding removal and hired agents.
Read comparisonChatbase alternative
An AI chatbot builder trained on your content, without a full help desk.
Read comparisonDrift alternative
Conversational marketing chat, now part of Salesloft, sold on custom quotes.
Read comparison02 / 02
Ticketing systems
Zendesk alternative
The enterprise help desk standard, priced per agent with AI add-ons.
Read comparisonFreshdesk alternative
A full-featured help desk from Freshworks, with Freddy AI sold separately.
Read comparisonHelp Scout alternative
An email-first shared inbox with a help center, known for simplicity.
Read comparisonZoho Desk alternative
A low-cost help desk for teams already using Zoho apps.
Read comparisonFront alternative
A shared inbox that looks like email, priced per seat.
Read comparisonGorgias alternative
An ecommerce help desk for Shopify stores, priced by ticket volume.
Read comparisonHubSpot Service Hub alternative
Help desk inside the HubSpot CRM, priced per seat.
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